Shipping policy

Postage Rates

Within Australia

Orders over $120.00
- with signature		 Free
Orders over $120.00
- with authority to leave*		 Free
Standard Shipping
- with signature		 $9.95
Standard Shipping
- with authority to leave*		 $9.95
Express Shipping
- with signature		  $14.95
Express Shipping
- with authority to leave*		 $14.95


*If selecting authority to leave and tracking shows that the parcel was delivered, Bella Bodies Australia takes no responsibility for lost items. Australia Post will leave your parcel in your letterbox or at your front door.

NEW ZEALAND

Standard International Shipping with Tracking NZ$17.00


Duties & Taxes for Orders outside Australia

For international deliveries, your order may be subject to value added taxes, customs or import duties once it reaches your destination country. Our shipping fees do not include such taxes and duties imposed by the destination country. Any foreign taxes, customs or import duties incurred are the responsibility of the customer. For more information regarding your country’s customs policies, please contact your local customs office. Please note there will be a restocking fee charged should your parcel not be collected and we incur a Return to Sender fee.

Products are designed in Australia and manufactured in China.

Express Shipping

When express shipping is selected we endeavour to dispatch your order within 24 hours of receipt. Bella Bodies cannot be held responsible for delays in delivery once it has been collected by Australia Post.

For deliveries outside of Australia we take no responsibility for any taxes or duties that are charged. The parcel will be marked "gift" on the customs declaration.

Delivery

  • As an Australian owned and operated business with our warehouse based on the Northern Beaches of Sydney we offer fast and reliable dispatch of your order using the Australia Post Network.

  • We endeavour to dispatch all orders within 2 business days. Shipping times are estimated at between 1 and 5 business days depending on your location and your postage choice.

  • If you live in a unit block or feel that there is no safe place for the parcel to be left, we recommend you select the Signature on Delivery option.

  • We are currently only shipping to Australia and New Zealand

  • Contact Us for further information if required.

Items with Delayed Shipping Dates

Sometimes we offer pre-sale items which can be ordered now and shipped at a later date. All details will be advised on the product page.

To decrease your postage costs and in an effort to be as eco-friendly as possible, we ship orders with multiple items all together. Sometimes this means a slight delay while waiting on a pre-sale item to be available for packing. The delayed shipping date is advised on the product page.

Thanks for your patience and your order will ship as soon as all products are available.

Lost or Damaged Items

Although damage or loss in transit is rare, it can happen. Please Contact Us to report a lost or damaged item.

Lost items will be replaced, unless the tracking says it was delivered.