Within Australia, we deliver all our orders to you using Australia Parcel Post .
Orders are dispatched within 2 business days. Shipping times are estimated at between 1 and 5 business days depending on your location and your postage choice. Generally orders placed before 12pm will go out on the same day except during sales where we endeavour to dispatch your order within 2 business days.
Express Post orders placed after 12pm will be dispatched the following day.
Delivery with Authority to Leave means that the Australia Post will leave your parcel in your letterbox or at your front door.
If you live in a unit block or feel that there is no safe place for the parcel to be left we recommend you select the Signature on Delivery Option.
We do deliver outside of Australia although we take no responsibility for any taxes or duties that are charged.
Please do not hesitate to call us on +61 2 9905 1462 or email us at firstname.lastname@example.org for further information.
Although damage or loss in transit is rare, however it can happen and we will take responsibility for it unless tracking by courier says it was delivered. Please call us should you receive a damaged item or to report that a parcel has not arrived within a reasonable time frame.
FREE LOCAL PICK UPS - your order must be placed over the phone with us to utilise this option.
You are now able to collect your order from our Office at 8/84 Old Pittwater Road, Brookvale, Monday to Thursday between 11am and 3pm. We are not able to guarantee pick up outside of these hours.
If you wish to exchange for a different size this must be organised ahead of time by emailing email@example.com to organise the picking and packing of your replacement product prior to your arrival.
Please note that this is an office and warehouse and not a retail shop. There is no facility to browse different styles or change rooms to try on product. Parking is very limited but you may pull up in front of the warehouse roller door for a quick stop and order collection. Please phone us on 02 9905 1462 to place your order so that you are no charged for shipping.
RETURNS AND EXCHANGES
You can return an item (including your first pair of knickers) within 30 days from date of purchase for a refund or exchange. Please include your packing list and the details of the return or exchange.
We ask that the garment has not been worn, all labels are attached and that you have taken care to protect the garment when posting. Return postage costs are at your expense and refunds are for the item only (not postage costs), we will however send exchange items at no additional postage (exchanges are for incorrect size selection and must be for the same product and are for Australian Orders only)
Please also feel free to call or email us so we can assist with sizing and styles that will suit your needs and body shape.
You can call us on +61 2 9905 1462 business days or email anytime on firstname.lastname@example.org
How do I return products to Bella Bodies?
Please return the goods with a copy of your order number to:
Bella Bodies Australia
8/84 Old Pittwater Road
BROOKVALE NSW 2100
We endeavour to process all refunds within 2 business days from the date items are received.
If concerned, please return goods via registered mail to ensure their safety as we do not take responsibility for goods lost in transit.
At Bella Bodies we size a little differently than most brands. Not all bodies fit into a “standard fit” Here is a guide to sizing.
If you are quite tall (say over 180 cms tall) or in between sizing. Best to go up a size. Size guide is in New Zealand and Australian women's sizing
Extra Small 6-8
Very Voluptuous 18 -20
Extra Voluptuous 20-22
We totally understand when buying underwear that you may be unsure so please do not hesitate to contact us on +61 2 9905 1462 or email us at email@example.com.
|Small||Medium||Voluptuous||Very Voluptuous||Extra Voluptuous|
|T-Shirt or Jeans size||8-10||12-14||16-18||18-20||20-22|
* If between sizes and larger than a DD cup we suggest going up to the next size in our crop style bras.
|Hi Waist Undie, Bikini Undie||6-10||10-12||12-14|
|Bralette & Sports Crop||6-8||10-12||14-16|
|Long Sleeve Sport Top||6-8||10-12||14-16|
Our wirefree lace bras are true to size and run very close to Triumph and Simone Perele which tend to be a little broader in the back. Sizes 12 to 22 from a B to E cup.
Use the Chart below to determine your correct size.